Effective Date: [Insert Date]
At LitRealm.store, your satisfaction is important to us. Since we sell digital eBooks, our refund policy is slightly different from traditional product returns. Please read carefully before making a purchase.
1. Digital Products Only
- All items on LitRealm.store are digital eBooks (downloadable files).
- No physical items are shipped.
2. All Sales Are Final
- Once an eBook is purchased and the download link has been delivered to you, the sale is considered final and non-refundable.
- This policy is in place because digital products cannot be “returned” once accessed or downloaded.
3. Exceptions (Refunds May Be Granted If…)
We may issue a refund only under the following circumstances:
- You were charged more than once for the same product (duplicate payment).
- You never received the download link due to a technical error on our end.
- The file provided is corrupted or unreadable, and we are unable to resolve the issue.
4. How to Request a Refund
- If you believe you are eligible for a refund, please contact us within 7 days of purchase at 📧 support@litrealm.store.
- Include your order number, purchase details, and the reason for your request.
- Our support team will review your case and respond within 2–5 business days.
5. Non-Refundable Situations
Refunds will not be granted in the following cases:
- You changed your mind after purchasing.
- You do not have the necessary device/software to read the eBook.
- You expected features/content not advertised on our product page.
6. Contact Us
If you have any questions about this policy, reach us at:
📧 support@litrealm.store